Our approach to customer identification and verification.
Monitra Global Services Ltd is committed to maintaining high standards of compliance, transparency, and security. This Know Your Customer (KYC) Policy outlines the procedures we use to verify the identity of our customers and assess risk.
The purpose of Monitra’s KYC process is to prevent fraud, money laundering, terrorist financing, and other financial crimes while ensuring safe and lawful access to our services.
Monitra may require customers to provide valid identification information, including personal or business details, before accessing certain services. This information helps us confirm customer identity and legitimacy.
Customer information may be verified using reliable, independent sources or documentation. Verification requirements may vary depending on the type of service, transaction level, or assessed risk.
Business customers may be required to provide additional documentation, such as business registration details, ownership information, and authorized representative identification.
Monitra applies a risk-based approach to customer onboarding and monitoring. Customers may be classified into different risk categories, and enhanced verification may be applied where necessary.
Customer information and activities may be reviewed periodically to ensure continued compliance with regulatory requirements and internal policies.
Monitra treats all customer information as confidential and applies appropriate technical and organizational measures to protect personal data in accordance with applicable data protection laws.
Monitra reserves the right to refuse or discontinue services where KYC requirements are not met or where customer activity raises compliance concerns.
This KYC Policy is reviewed periodically and may be updated to reflect regulatory changes, operational needs, or evolving risk factors.
For questions regarding this KYC Policy, please contact Monitra through the official channels listed on our Contact Us page.
